KAISER PERMANENTE ARBITRATION PROCESS

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Kaiser Permanente is one of the largest and most comprehensive healthcare systems in the country, serving millions of members across California and beyond. Its integrated model brings together physicians, hospitals, and specialists under one umbrella, allowing for coordinated care and access to a wide range of medical expertise. For many patients, this structure provides convenience and continuity that can be difficult to find elsewhere.

 

At the same time, the sheer volume of patients treated within such a large system means that, like any healthcare provider, adverse outcomes and medical errors can occur. When they do, Kaiser patients are typically required to resolve their claims through a private arbitration process rather than a traditional court proceeding. This system has its own rules, timelines, and strategic considerations that differ significantly from standard litigation.

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Navigating a Kaiser arbitration requires not only a strong understanding of medical malpractice law, but also familiarity with the unique procedural framework that governs these cases. Our firm has handled nearly 100 Kaiser arbitrations, giving us firsthand experience with the nuances of the process—from selecting arbitrators to presenting medical evidence effectively within this specialized forum.

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If you or a loved one has been harmed while receiving care through Kaiser Permanente, it is important to work with counsel who understands both the medicine and the arbitration system. With the right guidance, patients can pursue accountability and fair compensation while navigating what can otherwise be a complex and unfamiliar process.

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Call National Choice Lawyers for guidance with the Kaiser arbitration process.

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RECENT RESULTS:

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IMPROPERLY IMPLANTED DEVICE

A patient had an electronic stimulator implanted. When he went in for a revision, he discovered that an entirely new device had been implanted. The patient began to suffer from rectal, scrotal, and abdominal pain; he never would have consented to the implantation of the new device. The arbitration was settled for $453,500.00.

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SURGEON SLIPS IN OPERATING ROOM

A leaking sink caused a surgeon to slip and fall, causing him to strike his head and lose consciousness. The surgeon suffered headaches, vomiting, nausea, and occasional depression. This claim was resolved for $250,000.00.

 

ELDERLY PATIENT DIES AFTER STRESS TEST

An elderly gentleman complained of chest pain. After admission, he was put through a breathing test, but the nurse failed to ensure he had sufficient oxygen. He went into cardiac arrest and died. His wrongful death claim was resolved for $200,000.00.

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POOR NEEDLE TECHNIQUE CAUSES ARM NERVE INJURY

A patient went to get lab work done; part of the process was drawing some blood. Patient informed the technician that her veins on her right side were every small and no one used them to draw blood, but she was ignored. Her claim settled for $65,000.00.

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HOSPITAL FALL RESULTS IN SETTLEMENT

A man was in the hospital to treat an infection. One afternoon he asked two nurses to help him o the restroom. Unfortunately, while using the restroom, he fell and suffered injuries, including a broken toe, and elbow, shoulder and facial injuries. His claim was settled for $65,000.00.

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EAR CLEANING RESULTS IN LOSS OF HEARING

A man had suffered damage to his ears over 40 years of work for the city. He could not have his ear washed out due to the damage. Despite telling the nurse about his ear damage, the nurse proceeded to pressure wash his ear, causing damage to his ear drum and causing hearing loss. A $65,000.00 settlement was reached.

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SLIP AND FALL IN HOSPITAL CAUSES MOBILITY ISSUES

A patient was asked to walk around to ensure she was safe to be discharged. She went to the restroom and slipped and fell on a wet, recently-washed floor. She was discharged anyway, but the next day she was unable to move. She received a $45,000.00 settlement.

 

MEDICATION ERROR CAUSES CONFUSION

A patient was prescribed pain medication, but the pharmacy gave her the incorrect medication. She suffered dizziness, confusion, and slurred speech before they discovered the error. The woman was compensated with a $30,000.00 settlement.